
CORONAVIRUS COVID-19 EMERGENCY PLAN
Dear customers, partners,
Please be informed that COSCO SHIPPING Lines Belgium NV continues all business and remains fully operational.
Due to the current CORONA / COVID-19 threat, part of our staff works remote.
Face-to-face meetings & visits are cancelled until further notice in an attempt to limit the spreading of the virus.
We strictly follow up all directions of the RIVM and the measures taken by the Belgian Government.
Though we continue to be reachable by phone, we request our customers and partners to work as much as possible via our e-business platform, our website and e-mail. We will ensure timely handling of your requests.
E-business : https://elines.coscoshipping.com/ebusiness
- Cargo tracking
- DND info
- VGM management
- Rate quotation
- Tariff
- Arrival notice
- Sailing schedule subscription
- E-booking & bill instructions
Website : www.coscoshippinglines.be
- Contact list departments
- Outbound schedules & closings
- Inbound schedule & arrivals
- Local charges including storage and dnd
Reception desk :
As from March 23rd 2020, our reception desk will be open by appointment for specific cases only.
Please get in touch with your regular contacts to find a safe solution.
The following procedure is worked out for pick-up & delivery of Original Bill of Lading.
Export :
The use of Seaway Bills of Lading is recommended whenever possible.
In case Original Bills of Lading are required, there are the following options:
1/ have the documents collected by the courier service of ‘On-time’ – tel 0800 9998 / info@ontime.be .
2/ have the documents mailed via registered mail at cost
3/ have the Original Bill of Lading kept in our possession for release by telex release to the named consignee or to the designated party (in case of ‘to order’ B/L’s) upon a written instruction of the shipper indicated in the Bill of Lading
Import :
The use of Seaway Bills of Lading is recommended whenever possible.
In case an Original Bill of Ladings has been used, please check with the shipper if a telex release is still an option.
If not, please arrange the dispatch by courier of the duly endorsed original Bill of Lading to our office,
where the document can be dropped in a secured mailbox. The cargo release will follow as soon as possible as per current procedure.
Contacts:
Our contacts remain same during special period, you can reach us by phone or email. For specific function, you can find contacts via below sheet.
Price & Quotation |
|
Export documentation |
|
Export operations |
|
Import operations |
|
Transshipment |
|
General ECD Question |
|
Equipment release (cross booking) |
|
Container drop off |
|
Maintain and Repair |
|
ECD Data Control |
|
Logistics |
|
DND & Storage |
|
Financial & Accounting |
General booking |
|
|
|
Anthony Tang |
+32 3 222 15 74 |
AEU1/7/9 |
|
Yi Dong Liu |
+32 3 222 17 76 |
Equipment release + AEU3 |
|
Kelly Selderslaghs |
+32 3 222 17 47 |
Non Far East + (backup Middle East) |
|
Robine Deyck |
+32 3 222 17 48 |
Middle East (+ back up Non Far East) |
|
Sofie Van Moerbeke |
+32 3 222 15 77 |
Special Equipment |
|
Simon de Boer |
+32 3 222 17 75 |
AEU3 |
|
Lip Him Li |
+32 3 222 15 73 |
Transatlantic (TAE/EAG/GEX1/GEX2) |
|
Kin Wing Cheung |
+32 3 222 16 95 |
Manager |
Kind regards,
COSCO SHIPPING Lines Belgium NV
Madrasstraat 70 B.300
B-2000 Antwerp
Belgium