CORONAVIRUS COVID-19 EMERGENCY PLAN

Dear customers, partners,

Please be informed that COSCO SHIPPING Lines Belgium NV continues all business and remains fully operational.

 

Due to the current CORONA / COVID-19 threat, part of our staff works remote.

Face-to-face meetings & visits are cancelled until further notice in an attempt to limit the spreading of the virus.

We strictly follow up all directions of the RIVM and the measures taken by the Belgian Government.

 

Though we continue to be reachable by phone, we request our customers and partners to work as much as possible via our e-business platform, our website and e-mail. We will ensure timely handling of your requests.

 

E-business :     https://elines.coscoshipping.com/ebusiness

 

• Cargo tracking
• DND info
• VGM management
• Rate quotation
• Tariff
• Arrival notice
• Sailing schedule subscription
• E-booking & bill instructions

 

Website :         www.coscoshippinglines.be

 

• Contact list departments
• Outbound schedules & closings
• Inbound schedule & arrivals
• Local charges including storage and dnd

 

Reception desk :

 

As from March 23^rd 2020, our reception desk will be open by appointment for specific cases only.

Please get in touch with your regular contacts to find a safe solution.

 

The following procedure is worked out for pick-up & delivery of Original Bill of Lading.

 

Export :

The use of Seaway Bills of Lading is recommended whenever possible.

In case Original Bills of Lading are required, there are the following options:

1/ have the documents collected by the courier service of ‘On-time’ – tel 0800 9998 / info@ontime.be .

2/ have the documents mailed via registered mail at cost

3/ have the Original Bill of Lading kept in our possession for release by telex release to the named consignee or to the designated party (in case of ‘to order’ B/L’s) upon a written instruction of the shipper indicated in the Bill of Lading

 

Import :

The use of Seaway Bills of Lading is recommended whenever possible.

In case an Original Bill of Ladings has been used, please check with the shipper if a telex release is still an option.

If not, please arrange the dispatch by courier of the duly endorsed original Bill of Lading to our office,

where the document can be dropped in a secured mailbox.  The cargo release will follow as soon as possible as per current procedure. 

 

Contacts:

Our contacts remain same during special period, you can reach us by phone or email. For specific function, you can find contacts via below sheet.

 

Price & Quotation	quotations@coscoshippinglines.be
Export documentation	doc@coscoshippinglines.be
Export operations	ops@coscoshippinglines.be
Import operations	import@coscoshippinglines.be
Transshipment	transhipment@coscoshippinglines.be
General ECD Question	ecd@coscoshippinglines.be
Equipment release (cross booking)	release@coscoshippinglines.be
Container drop off	dropoff@coscoshippinglines.be
Maintain and Repair	mnr.anr@coscoshippinglines.be
ECD Data Control	dqpmoves@coscoshippinglines.be
Logistics	gke@coscoshippinglines.be
DND & Storage	storage.DND@coscoshippinglines.be.
Financial & Accounting	accounting@coscoshippinglines.be

 

 

General booking		bkg@coscoshippinglines.be
Anthony Tang	+32 3 222 15 74	ata@coscoshippinglines.be	AEU1/7/9
Yi Dong Liu	+32 3 222 17 76	lyi@coscoshippinglines.be	Equipment release + AEU3
Kelly Selderslaghs	+32 3 222 17 47	kse@coscoshippinglines.be	Non Far East + (backup Middle East)
Robine Deyck	+32 3 222 17 48	rde@coscoshippinglines.be	Middle East (+ back up Non Far East)
Sofie Van Moerbeke	+32 3 222 15 77	svm@coscoshippinglines.be	Special Equipment
Simon de Boer	+32 3 222 17 75	sdb@coscoshippinglines.be	AEU3
Lip Him Li	+32 3 222 15 73	lli@coscoshippinglines.be	Transatlantic (TAE/EAG/GEX1/GEX2)
Kin Wing Cheung	+32 3 222 16 95	kch@coscoshippinglines.be	Manager

 

 

Kind regards,

COSCO SHIPPING Lines Belgium NV

Madrasstraat 70 B.300

B-2000 Antwerp

Belgium